First-Time Buyer Guide

If this is your first time investing in a printing and packaging machine, we hope the following information can give you some help

Frequently Asked Questions by First-Time Buyers

There is no quick and simple answer to this question. printing and packaging machines are specific to the customer, so arriving at ‘standard pricing’ isn’t usually practical. However, we can provide a range: For a fully automated production line, you can expect to pay the USD100,000 to 500,000

 

Pricing largely depends upon your unique needs: the products you want to package, the speeds you would like to achieve, your bag styles and sizes, the complexity of your process, and how quickly you need the machine delivered.

 

Generally, the more complex, customized, or high-speed the printing and packaging process is, the more you can expect to pay.

KETE offers a variety of flexible printing and packaging machines that can satisfy most customer’s requirements:

 

Diverse Bag Making Machines produce all types of bags made from materials like paper, non-woven, plastic films, Laminated film etc. These bags can be applied in different industries, like food & beverage, beauty & personal care, home & office accessories, express delivery, etc.

 

Various Printing Machines include flexo printing machines, rotogravure printing machines, and label printing machines. With color registers that support a maximum of 12 colors, KETE’s printing machines can help to turn your vivid and unique packaging design into reality.

 

Other Packagings Converting Machines include advanced wine capsule machines, paper straw making machines, paper box making machines, paper cup making machines, laminating machines, sitting machines, heat shrink packaging machines, ultrasonic sewing machine, spare parts etc.

Each of our machines has a professional technical team who can provide field technical services for customers from different countries.

 

At the same time, due to COVID19, we have also recruited some local technical teams in different countries to cooperate to provide customers with the fastest and best field service.

 

meanwhile, we also make videos of the operation instructions of our equipment for customers to learn repeatedly.

What Can KETE Help You With

We understand how confused a new buyer can be when he/ she just steps into the machinery industry. We hope the following information can, to some degree, give you a little guidance.

Your Concerns

● Machine Selection

Are you new to the industry, and have no ideas about how to select the right machine?

● Unclear Manufacturing Process

Are you confused about how our machine working process?

● "Zero" After-Sales Service

Are you worried about whether you can fully enjoy the after-sales service in a machinery foreign trade?

● Uncertainty in Delivery

You may worry about whether such a big machine can be delivered safely and punctually.

Our Solutions

● Professional Solution

Our professional sales staff have a deep understanding of packaging machinery, and they will make careful comparisons and give you the best solution according to your requirements.

● Regular Report

We'll make sure to keep you updated on the latest progress in the manufacturing process.

Since KETE cooperates with several factories, we enjoy more priority in production and delivery arrangements.

● Timely Support

KETE is customer oriented. We are more than a machinery manufacturer. We' re committed to providing the best service and prepare everything for you in advance.

● Preparation in Advance

10+ years of foreign trade experience has provided KETE with abundant knowledge to handle all kinds of situations during the customs clearance procedure and international freight.

We Always Think Ahead at Every Step

We understand that investing in a packaging machine is a big deal. Efficiency and Quality are what we value most, and will guide you always during our smooth cooperation.

Efficient Communication

What can you expect during our pre-sale conversation?

Machine(s) recommendation according to your specific packaging needs, along with detailed datasheet for your reference

The most suitable purchase solution based on thorough comparison between similar machines

Detailed layout drawings of the machine and equipment with marked parameters

Optional machine functions and configurations of your choice

A standard purchase contract ensuring our smooth cooperation

● Standard files like the HS codemachine catalogs for your better understanding of our machines

High-Quality Manufacture

How do we reassure your concerns during the lengthy manufacturing process?

● Make schedule with the manufacturing department

Regular feedback by videos on manufacturing progress

● We’ll remind you to send us your detailed package design at the half of the process, so that we can get appropriately prepared for machine commissioning

● Set the date of commissioning when the manufacturing process is near the end

● Make adjustments to the machine till it can successfully produce what you demand

Invite you to visit our factory and check the test procedure in person, or we’ll record the whole process for your confirmation

● Stick nameplates and signs to your machine

● Conduct a final check before delivery

On-time Delivery

How can we ensure the safe and fast delivery?

Anti-rust oil is printed to the machine and a desiccant is put in the delivery cabinet to protect machines from potential damage

● For huge machines, like a paper bag making machine set, machines will be separated into sections and packed into composite wooden box with an indicator label. The whole process will be recorded for your confirmation

●We contact the freight agency and check the delivery date

● We prepare in advance for the customs clearance procedure to speed up the delivery

Thorough After-sales Service

How will we help when you need technical support?

● We’ll schedule an itinerary for our engineer and look for local interpreters if necessary to ensure effective communication

● Our engineer will help you with machine installation and commission

● Our engineer also takes the responsibility for operation training

● The warranty takes effect from the date when you sign the confirmation after all the adjustment work has done

● We will provide an instruction manual, the circuit drawing, program backup USB, videos of solutions to routine problems

● During the first month, we will make callbacks to check the state of the machine. After that, we’ll call back every 3 months and record if there is any problem

● We will send you new technical solutions if there is any updating to our machines

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